ServusConnect Blog

5 Humorous, Yet Serious Takeaways From NHMC OPTECH 2018

Dec 4, 2018 2:48:40 PM / by Jamie Wohlschlegel posted in operations, apartments, maintenance, technology, multifamily, tradeshow

0 Comments

READ TIME: 4 minutes

This year's NHMC OPTECH conference was the biggest ever...ok, well it's pretty much that way every year! And it's no wonder - the technology push in multifamily has been rolling for the last few years and it's not slowing down.

 

Being the first year for ServusConnect at the conference, we were obviously excited to meet industry leaders in a very focussed, like-minded environment and share our vision for automating and optimizing maintenance operations. But we were also keen on wrapping our heads around the mega-trends with technology in multifamily and consuming as many sessions as possible from industry experts.

 

Considering OPTECH is well covered by media outlets and various industry technology enthusiasts, it's likely you've already seen some analysis. So rather than re-boil the ocean, we wanted to take a different approach and share a couple of points on how some of the content and our experience at #OPTECH18 made us feel.

 

Read More

Considering Smart-Home Tech In Your Multifamily Apartments? Read This First...

Sep 6, 2018 3:10:00 PM / by Jamie Wohlschlegel posted in operations, amazon alexa, smart speakers, residents, apartments, multifamily, technology, maintenance, communication, alexa

0 Comments

 

Read More

Is the Technology Interface the Next Amenity In Multifamily?

Jul 3, 2018 1:39:05 PM / by Jamie Wohlschlegel posted in google home, amazon alexa, virtual assistants, smart speakers, communication, technology, apartment, multifamily, podcast

0 Comments

READ TIME < 1 Minute

Read More

The Smartphone Dilemma in Multifamily Apartment Operations

Jun 27, 2018 12:46:59 PM / by Jamie Wohlschlegel posted in multifamily, technology, apartment, operations, maintenance, smartphone

0 Comments

READ TIME: 5 Minutes

In multifamily apartment operations, moving maintenance and other field service jobs away from paper-based, manual business processes and over to mobile, app-based, digital workflows is a major initiative for 2018/19.

Enabling massive productivity boosts for field service staff, significant improvement in asset repair records, and enhancing resident engagement through automated service notifications, field mobility can be a major win for multifamily operators.

Before that can happen, there is one nagging dilemma that senior management has to address:

"Do we provide a smartphone for field service staff or expect them to bring-your-own-device (BYOD)?"

Read More

Who is Alexa, and what is she doing in my house?!

Jun 7, 2018 3:51:31 PM / by Mel Bethune posted in residents, apartments, apartment, maintenance, technology, smart speakers, virtual assistants, amazon alexa, google home, alexa

0 Comments

Read-time: 3 minutes; 5 if you watch the videos

Unless you've been hiding under a rock, you already know that Alexa* is Amazon’s virtual personal assistant that is gaining a massive following and importance in the marketplace. With over 30,000 skills, Amazon is aiming to make your life, and how you interact with your home, easier with voice-requested (and response) services. Check out what they're doing with hand-free home entertainment & streaming:

 

 

This is Gonna be HUGE!

Alexa is just one of a suite of smart home technologies that have emerged in the past few years, and the numbers are staggering! Here are a few data points:

  • In 2018, the smart speaker market is expected to be worth $2.68 billion
  • The smart speaker market is expected to grow at 34.4% CAGR until 2023
  • Amazon owns 52% of the smart speaker market share
  • Amazon has sold more than 20 million Alexa enabled devices through Q3 2017

And this isn't just Amazon doing damage - Google is gaining ground quickly with their Home and Home-mini devices.

 

"Smart speakers continue to be the world’s fastest-growing consumer technology segment, with year-on-year growth in Q1 2018 of 210% as shipments reached 9 million units." - Canalys, May 2018

Opportunity for Apartment Operators

Read More