ServusConnect Blog

Designing a Better Maintenance Dashboard

Jun 9, 2020 9:15:32 AM / by ServusConnect posted in maintenance, technology, multifamily, apartment, apartments, operations, data

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The team here at ServusConnect is super-stoked to announce the release of our redesigned dashboard - or, v3, as we've been calling it! This new dashboard is the culmination of 5 years of learnings, working closely with multifamily maintenance professionals to deliver the best possible optics into daily maintenance operations. 

Before we get into v3, we thought it might be interesting to give you a peek behind the curtain of why dashboards are important and how we got here.

How Important is a Dashboard?

Dashboards are commonplace in most software-as-a-service (SaaS) products these days. But other than a visually appealing launch point that makes the product look good when you first log in, how important are they?

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Our commitment to help Multifamily Maintenance Teams during COVID-19

Apr 16, 2020 3:40:02 PM / by ServusConnect posted in maintenance, technology, multifamily, apartments, operations, covid-19

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Read Time: 3 minutes

The COVID-19 virus is creating disruption and risk for multifamily operators everywhere.

A few weeks ago we started to review and consider what it is we should be doing now, later, and longer-term. The features & details below detail work done to date by our team in response to the threat posed by the COVID-19 outbreak to multifamily maintenance operations. 

We don't know how long the outbreak and subsequent lockdowns will last (hopefully not long!), but we do have a pretty good idea that the impact will be far reaching for the multifamily industry.

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5 Keys to Unlocking The Potential of Multifamily Maintenance Data

Mar 8, 2019 1:52:00 PM / by Jamie Wohlschlegel posted in technology, multifamily, apartments, operations, apps, data

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Read Time: 8 minutes

As much as multifamily has become data-driven, there are a few major areas of operation that still operate in the dark from a data perspective.

 

Multifamily Maintenance Operations is one of them.

 

The reasons why vary, but the primary one seems to be centered around the fact that maintenance is a hands-on operation, performed in the field, and capturing good field data is hard. This is fueled by a common industry misconception that maintenance personnel are not capable of using technology to enable more accurate capture of repair data.

 

This could not be further from the truth! There is a ready and willing workforce that is well positioned to turn a light onto a new subset of data that will fuel the next transformation in multifamily operations.

 

Maintenance data is a hidden gem and here your 5 Keys to Unlocking The Potential of Multifamily Maintenance Data:

 

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Top 10 Multifamily Apartment Maintenance Blog Posts of 2018

Dec 31, 2018 10:51:32 AM / by Jamie Wohlschlegel posted in Insider, maintenance, technology, multifamily, apartment, apartments, mobility, repair, operations, apps

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Read Time: 3 Minutes

 

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5 Humorous, Yet Serious Takeaways From NHMC OPTECH 2018

Dec 4, 2018 2:48:40 PM / by Jamie Wohlschlegel posted in maintenance, technology, multifamily, apartments, operations, tradeshow

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READ TIME: 4 minutes

This year's NHMC OPTECH conference was the biggest ever...ok, well it's pretty much that way every year! And it's no wonder - the technology push in multifamily has been rolling for the last few years and it's not slowing down.

 

Being the first year for ServusConnect at the conference, we were obviously excited to meet industry leaders in a very focussed, like-minded environment and share our vision for automating and optimizing maintenance operations. But we were also keen on wrapping our heads around the mega-trends with technology in multifamily and consuming as many sessions as possible from industry experts.

 

Considering OPTECH is well covered by media outlets and various industry technology enthusiasts, it's likely you've already seen some analysis. So rather than re-boil the ocean, we wanted to take a different approach and share a couple of points on how some of the content and our experience at #OPTECH18 made us feel.

 

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