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This year's NHMC OPTECH conference was the biggest ever...ok, well it's pretty much that way every year! And it's no wonder - the technology push in multifamily has been rolling for the last few years and it's not slowing down.
Being the first year for ServusConnect at the conference, we were obviously excited to meet industry leaders in a very focussed, like-minded environment and share our vision for automating and optimizing maintenance operations. But we were also keen on wrapping our heads around the mega-trends with technology in multifamily and consuming as many sessions as possible from industry experts.
Considering OPTECH is well covered by media outlets and various industry technology enthusiasts, it's likely you've already seen some analysis. So rather than re-boil the ocean, we wanted to take a different approach and share a couple of points on how some of the content and our experience at #OPTECH18 made us feel.
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READ TIME: 5 Minutes
In multifamily apartment operations, moving maintenance and other field service jobs away from paper-based, manual business processes and over to mobile, app-based, digital workflows is a major initiative for 2018/19.
Enabling massive productivity boosts for field service staff, significant improvement in asset repair records, and enhancing resident engagement through automated service notifications, field mobility can be a major win for multifamily operators.
Before that can happen, there is one nagging dilemma that senior management has to address: