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With apartment maintenance and repairs, getting resident service requests completed correctly and in a timely manner is critical to consistently exceeding resident expectations.
Maintenance Operations, done right, can become a valuable component in the marketing of your brand. Conversely, it can be a scourge upon your online property reputation at influential rating sites such as Google Maps and ApartmentRatings.com.
The good news is that your service technicians carry an extremely valuable piece of technology, in the form of their smartphone, that can provide a massive assist in getting requests done fast and right!
But, with almost 4 million apps on Google Play and 2 million on Apple App Store, figuring out which are the most valuable to assist your maintenance technicians in keeping repair-completions moving, can seem overwhelming. That is why we went straight to the source, interviewing dozens of technology-embracing multifamily maintenance technicians to see what apps are critical to them!
Here are your 8 must-have apartment maintenance apps: