ServusConnect Blog

Designing a Better Maintenance Dashboard

Jun 9, 2020 9:15:32 AM / by ServusConnect posted in maintenance, technology, multifamily, apartment, apartments, operations, data

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The team here at ServusConnect is super-stoked to announce the release of our redesigned dashboard - or, v3, as we've been calling it! This new dashboard is the culmination of 5 years of learnings, working closely with multifamily maintenance professionals to deliver the best possible optics into daily maintenance operations. 

Before we get into v3, we thought it might be interesting to give you a peek behind the curtain of why dashboards are important and how we got here.

How Important is a Dashboard?

Dashboards are commonplace in most software-as-a-service (SaaS) products these days. But other than a visually appealing launch point that makes the product look good when you first log in, how important are they?

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Infographic - Contact Tracing COVID-19 in Multifamily Buildings

Apr 29, 2020 2:34:00 PM / by ServusConnect posted in maintenance, multifamily, apartment, apartments, covid-19, infographic

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Read Time: 2 min

 

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Our commitment to help Multifamily Maintenance Teams during COVID-19

Apr 16, 2020 3:40:02 PM / by ServusConnect posted in maintenance, technology, multifamily, apartments, operations, covid-19

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Read Time: 3 minutes

The COVID-19 virus is creating disruption and risk for multifamily operators everywhere.

A few weeks ago we started to review and consider what it is we should be doing now, later, and longer-term. The features & details below detail work done to date by our team in response to the threat posed by the COVID-19 outbreak to multifamily maintenance operations. 

We don't know how long the outbreak and subsequent lockdowns will last (hopefully not long!), but we do have a pretty good idea that the impact will be far reaching for the multifamily industry.

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Multifamily Gets Creative During COVID-19 Lockdown

Apr 3, 2020 12:59:50 PM / by Jamie Wohlschlegel posted in multifamily, apartments, residents, communication, operations, covid-19

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Read Time: 3 minutes

COVID-19 is forcing all of us to get creative on how to stay connected with each other during this global initiative to "flatten the curve".

Where I live in North Carolina, my family's favorite restaurant, like many others around the country, has scaled back menu options, lowered prices and setup an impressive assembly line of dedicated employees to prepare and deliver food curbside. Among other safety precautions, all employees undergo daily health screening before being allowed to work. This extra effort, along with the desire from loyal patrons to support their favorite establishments, will hopefully keep them in business during this odd time in our history.

Small businesses are the only ones getting creative.

Many traditionally face-to-face organizations such as not-for-profits, clubs, gyms, schools, and churches have completely gone online with virtual meetups in an effort to do their part in responsible social-distancing. My family's place of worship is completely online; streaming Sunday services with Facebook Live as well as weekly studies, classes and social meetups, all via Zoom meetings. Interestingly, attendance is up!

Multifamily in the Thick of COVID-19 Response

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Amid COVID-19 We're Thankful For Multifamily Maintenance Teams

Mar 19, 2020 9:58:15 AM / by Jamie Wohlschlegel posted in maintenance, multifamily, apartment, apartments, residents, repair, operations, technician, emergency, covid-19

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One of the really great parts of my job as CEO of ServusConnect is traveling around the country, meeting with multifamily operators (executives & practitioners alike) and having discussions about their successes & challenges with maintenance operations.

Needless to say, we're not traveling any longer, but the week before the NBA suspended play and the NCAA conference tournaments were shut down, I was doing just this in New Jersey & Eastern Pennsylvania.

At the time of my trip, there were already several confirmed COVID-19 cases in NYC.

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