ServusConnect Blog

Griffin Decker

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Foundations of the New Operational Standard in Multifamily Maintenance

Aug 3, 2020 5:15:19 PM / by Griffin Decker posted in multifamily, apartment, residents, covid-19, touchless


3 minute read

Soooo, just being honest here - the original title of this post was "Foundations of the New Normal in Multifamily Maintenance".

It just didn't feel right and though accurately descriptive, the term "new normal" is, well, an over-used and somewhat nauseating phrase at this point. It shares similar status to "unprecedented", "trying", and let's not forget our favorite: "uncertain" times.

That said, the team here at ServusConnect is going to work really hard to try and not use any of these (or the other Pandemic Words People Hate) moving forward. You are welcome.  :-)


Let's Use "New Operational Standards" Instead

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COVID-19 Lockdown Trends in Multifamily (Webinar Summary)

Jul 14, 2020 12:21:33 PM / by Griffin Decker posted in technology, multifamily, apartment, apartments, residents, data, covid-19


Lockdown was pretty crazy, right?! The data thinks so too...but will they stick moving forward?

Our friends at MRI Software hosted a webinar, Impact of COVID-19 on Multifamily - Part 2, and asked us to share some maintenance-related data points from lockdown and beyond. 
We were stoked to participate and blown away by some of the data presented by MRI Software, G5, Landlord Web Solutions (now RentSync), Nexus Systems, & Zego. The following is a 4 minute review/summary of the 60-min webinar.
(PS - links to the webinar recording and full MRI Market Insights report are at the bottom)
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